PLAY Software

All users should update to the latest PLAY software.

EastWest urges users to consider the timing of updates. If you are in the middle of a project, it may be prudent to wait until the project is complete.

PLAY v3.0.47

PLAY Version 3.0.47 (shown below) is for Windows users and Intel Mac users running OS X 10.5 (Leopard) or higher.

  • Fixed an issue that could result in an error for existing Hollywood Strings Gold projects

PLAY v2.1.2

This is an older version (that is not recommended) should you be having compatibility problems with the latest version of the software.

For more information on PLAY software updates, visit the Update Center.

Repair Permission for PLAY (MAC only)

Instrument Updates

Latest updates

PLAY Instrument Updates by product

Nov 8, 2011 - Voices of Passion Instrument Update 1.0.7

  • addressed compatibility issues

July 18, 2007 - Voices of Passion Sample Library Update 1.0.1

Note that this update is only required if the software you received in the box is older than version 1.0.035.

Dec 18, 2008 - EWQLSO Silver Instrument Library Update 1.0.2

Download and run the installer for your operating system.

Mar 14, 2012 - QL Solo Violin Update v1.0.1

  • Fixed bow change transitions in all sustain articulations

Nov 8, 2011 - EWQLSO Platinum Plus Instrument Library Update 1.0.5

  • fixed midi velocity curves
  • fixed samples for key click RT patches
  • fixed solo trumpet patches
  • various sample fixes across the library

Apr 20, 2009 - EWQLSO Platinum Plus Sample Library Update 1.0.1

Download and run the installer for your operating system. This addresses the issue of missing close mic samples for solo flute. Platinum PLUS (24- and 16-bit) users download here.

Nov 8, 2011 - EWQLSO Platinum Instrument Library Update 1.0.5 (also for Platinum Plus)

  • fixed midi velocity curves
  • fixed samples for key click RT patches
  • fixed solo trumpet patches
  • various sample fixes across the library

June 16, 2011 - EWQLSO Platinum Sample Library Update 1.0.1

Addresses the issue of missing close mic samples for solo flute. Platinum STANDARD (24-bit only) users download here.

Nov 8, 2011 - Symphonic Orchestra Gold Edition Instrument Update 1.0.5

  • fixed midi velocity curves
  • fixed samples for key click RT patches
  • fixed solo trumpet patches
  • various sample fixes across the library

Apr 21, 2011 - Symphonic Orchestra Gold Edition Sample Library Update 1.0.2

Download and run the installer for your operating system.

Dec 30, 2009 - Symphonic Orchestra Free Edition Sibelius Sound Set v1.0

EWQLSO Free Edition Sibelius Sound Set v1.0

From user Jonathan Loving, for Sibelius 5 and 6.

Instructions contained in the ZIP file.

Oct 12, 2011 - Symphonic Choirs WordBuilder Update 1.0.1

Note that this update is ONLY for users who do not have PLAY 2.1.1 or higher. PLAY 2.1.1 and higher have WordBuilder integrated and do not require a separate plugin. PLAY version 3.0.25 and higher contains WB 64-bit integrated for Mac.

  • fixes issue when using 'an' in votox or English with men's and women's choirs

Dec 19, 2011 - Symphonic Choirs Expansion Instrument Update 1.0.3

  • fixed Womens WB VOTA SC.ewi causing crashes.

Nov 15, 2011 - Symphonic Choirs Instrument Update 1.0.7

  • fixed corrupted Multi files

Nov 08, 2011 - Stormdrum 2 Pro Instrument Update 1.0.1

  • fixed Temple Rain drum FX

Nov 08, 2011 - Stormdrum 2 Instrument Update 1.0.5

  • fixedBlack Kit MOR: multiple incorrect default instrument settings
  • fixed Fuzzbox - AHDSR

Feb 29, 2012 - Spaces Software Update 1.1.09

  • Fixed multiple mouse clicks to press buttons in VEPro 5
  • Fixed filter rumbles
  • Fixed "Check for Update" message
  • Fixed CPU spikes when filters are enabled
  • Fixed predelay bug
  • Improved memory handling
  • Fixed editor display in ProTools
  • Fixed Check For Updates dialogue window

Nov 08, 2011 - Quantum Leap Silk Instrument Update 1.0.1

  • fixed Electric Cello mapping

Nov 08, 2011 - Quantum Leap RA Instrument Update 1.0.4

  • fixed Frame Drum pitch bend
  • fixed Europe -> Winds -> Ir Low Whistle -> IRL Lo Whs KS
  • fixed India > Bowed > Bar Violin

Nov 08, 2011 - Pianos Gold Instrument Update 1.0.5

  • removed voice in Yamaha sample
  • fixed midi velocity curves

Nov 08, 2011 - Pianos Instrument Update 1.1.0

  • removed voice in Yamaha sample
  • fixed midi velocity curves

Nov 08, 2011 - Ministry of Rock 2 Instrument Update 1.0.3

  • Fixed artificial harmonic on C#1 in Gibson PC Short RR patch
  • Fixed Carvin Bridge PC MOD Long only playing left channel on low C
  • Fixed MoR 2 Bariton PC Death.ewi no sounds

Dec 13, 2011 - Ministry of Rock Instrument Update 1.0.6

  • Fixed mapping on Fender 5 Str
  • Fixed Les Paul Deluxe ‐ F# plays F at lowest velocity

July 18, 2007 - Ministry of Rock Sample Library Update 1.0.1

Download and run the installer for your operating system.

April 15, 2013 - Hollywood Strings Gold Instrument Update 2.0.3

  • General compatibility fixes

Nov 8, 2011 - Hollywood Strings Diamond Instrument Update 2.0.2

  • Fixed Volume problems on 2nd Violions Short Mod patches

Nov 8, 2011 - Gypsy Instrument Update 1.0.4

  • Addressed compatibility issues

Download and run the installer for your operating system.

July 18, 2007 - Gypsy Sample Library Update 1.0.1

Note that this update is only required if the software you received in the box is older than version 1.0.035.

Download and run the installer for your operating system.

Nov 8, 2011 - Goliath Instrument Update 1.0.7

  • fixed loading issue with Cambot.ewi
  • fixed pitch bend affecting release tail

Download and run the installer for your operating system.

Nov 8, 2011 - Fab Four Instrument Update 1.0.3

  • addressed compatibility issues

Download and run the installer for your operating system.

Aug 9, 2007 - Fab Four Sample Library Update 1.0.1

This sample library update includes new samples. The patches for these samples are in the 1.0.1 Instrument Update, which must be downloaded separately.

Note that this update is only required if the software you received in the box is older than version 1.0.035.

Nov 8, 2011 - The Dark Side Instrument Update 1.0.2

  • addressed general compatibility issues

Download and run the installer for your operating system.

April 15, 2013 - Hollywood Brass Diamond Update 1.0.4

  • Added extra light "LT" patches

April 15, 2013 - Hollywood Brass Diamond Sample Library Update 1.0.1

  • Fixed sustain loops in Solo Tuba Sus Non Vib and Mute Sus
  • Fixed sustain loops in Solo Cimbasso Sus Non Vib
  • Fixed sustain loops in 1FH Sus
  • Fixed release trail clicks in F Horn
  • Fixed release trail length in 6F Horn
  • Fixed crackles in Solo Trumpet legato intervals

April 15, 2013 - Hollywood Brass Gold Update 1.0.4

  • Added extra light "LT" patches

April 15, 2013 - Hollywood Brass Gold Sample Library Update 1.0.1

  • Fixed sustain loops in Solo Tuba Sus Non Vib and Mute Sus
  • Fixed sustain loops in Solo Cimbasso Sus Non Vib
  • Fixed sustain loops in 1FH Sus
  • Fixed release trail clicks in F Horn
  • Fixed release trail length in 6F Horn
  • Fixed crackles in Solo Trumpet legato intervals

Feb 21, 2013 - Hollywood Orchestral Woodwinds Diamond Instrument Update 1.0.5

  • Shorts patches improved
  • Legato patches improved
  • LegRep patches improved
  • Added Leg Slur Rep and Leg Slur Exp

Feb 21, 2013 - Hollywood Orchestral Woodwinds Gold Instrument Update 1.0.3

  • Shorts patches improved
  • Legato patches improved
  • LegRep patches improved
  • Added Leg Slur Rep and Leg Slur Exp

For more downloads, visit the Update Center.

Instructional Support Videos

Browse all available Instructional Support Videos

FAQ / Knowledgebase

The EastWest/Quantum Leap FAQ and knowledgebase provides answers to common questions, troubleshooting steps, and solutions to common problems.

This is the first place to look for a solution if you are having an issue with one of our products. Information on PLAY and Native Instuments powered products is included here.

Browse the knowledgebase now

Product Authorization and Licensing

All PLAY products are authorized using the included Authorization Wizard. Licenses are stored on a PACE iLok and can be moved from one system to another simply by plugging the iLok into the new machine.

How do I authorize PLAY to my iLok key?

For assistance with product authorization, please contact licensing@eastwestsounds.com.

PLAY Authorization Wizard 2.1 Mac | Windows

Contact Support

If you are having an issue and cannot find a solution online, please contact our technical support staff. The best way to do this is to file an online support case. To do so visit the My Account tab and click on "Contact Support". You must be logged in to do so.

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