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PLAY Software Update
All users should update to the latest PLAY software.
EastWest/Quantum Leap Soundsonline urges users to consider the timing of updates. If you are in the middle of a project, it may be prudent to wait until the project is complete.
PLAY v3.0.31
PLAY Version 3.0.31 (shown below) is for Windows users and Intel Mac users running OS X 10.5 (Leopard) or higher.
PLAY v2.1.2
This update is for the standalone and plugin versions of the PLAY software
PLAY v1.2.5.3
Available for PPC, Tiger Mac systems and older Windows systems.
For more information on PLAY software updates, visit the Update Center.
Repair Permission for PLAY (MAC only)
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Instrument Updates
Latest updates
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Hollywood Brass Diamond Update 1.0.3 (Jan 30, 2012)
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Hollywood Brass Gold Update 1.0.3 (Jan 30, 2012)
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Symphonic Choirs Expansion Instrument Update 1.0.3 (Dec 19, 2011)
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Ministry of Rock Instrument Update 1.0.6 (Dec 13, 2011)
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Pianos Instrument Update 1.1.0 (Nov 08, 2011)
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Pianos Gold Instrument Update 1.0.5 (Nov 08, 2011)
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StormDrum2 Instrument Update 1.0.5 (Nov 08, 2011)
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QL Spaces Software Update 1.1.06 (Oct 03, 2011)
For more downloads, visit the Update Center.
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Instructional Support Videos
Browse all available Instructional Support Videos
FAQ / Knowledgebase
The EastWest/Quantum Leap FAQ and knowledgebase provides answers to common questions, troubleshooting steps, and solutions to common problems.
This is the first place to look for a solution if you are having an issue with one of our products. Information on PLAY and Native Instuments powered products is included here.
Browse the knowledgebase now
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Product Authorization and Licensing
All PLAY products are authorized using the included Authorization Wizard. Licenses are stored on a PACE iLok and can be moved from one system to another simply by plugging the iLok into the new machine.
How do I authorize PLAY to my iLok key?
For assistance with product authorization, please contact support.
PLAY Authorization Wizard 2.0 Mac | Windows
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Contact Support
If you are having an issue and cannot find a solution online, please contact our technical support staff. The best way to do this is to file an online support case. To do so visit the My Account tab and click on "Contact Support". You must be logged in to do so.
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Soundsonline Forums
Join the Soundsonline Community. Find tips and tricks posted by fellow users of EastWest/Quantum Leap Virtual Instruments. Share your music. Discuss film, TV, and game music.
Visit the Soundsonline Forums now
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